Frequently Asked Questions

SHIPPING & DELIVERY

All of our shipment is insured and packaged professionally to ensure safe delivery. Any damage that occurs during shipping, please contact us with an image and we will handle the claims ourselves and we will send you another glass as quickly as possible.

OUR SHIPPING RATES

One glass is $11; the second glass is $6 and every other glass after that is an additional $5 per glass.

RETURN POLICY

Unfortunately, due to the extent of customization for our glassware, we don’t take returns. If there is an issue with your order or if you are not satisfied, please contact us and we will find a way to make it right.

100% SATISFACTION GUARENTEE

If you are not satisfied with your order, please contact us as soon as possible so we can correct the issue and make sure you are happy with our products.

PRIVACY POLICY & SECURITY

Any information you send us is 100% confidential and private. We do not sell or give anyone access any of your information. By providing your email address, we may send you additional information about upcoming events, sales, and any other information pertinent to you and our company. We do not SPAM.